
2013 – 2020 Cadillac CUE Touchscreen Display Repair Service
2013 – 2020 Cadillac CUE Touchscreen Display Repair Service
Ready for a quick repair?
Mail in your device for a quick and hassle-free repair.
- Step 1: Place your order
- Step 2: Provide repair details & ship item.
- Step 3: Receive a repaired module within days, not weeks.
- Repaired within days, not weeks
- No programming required
- 60% Faster Turnaround Time Than Dealerships
- Hassle free 1-year Warranty
Cadillac CUE Touchscreen Repair – Frequently Asked Questions (FAQ)
Q: What Cadillac models are supported by this touchscreen repair service?
A: This repair service supports a wide range of Cadillac vehicles equipped with the factory CUE infotainment system. Supported models include the 2013–2019 Cadillac ATS and ATS-V, 2015–2020 Escalade, Escalade ESV, and EXT, 2013–2016 SRX, 2013–2019 XTS, 2014–2019 CTS and CTS-V, and 2014–2016 ELR.
Q: What CUE screen problems does this repair fix?
A: We fix the most common Cadillac CUE touchscreen issues including unresponsive touch input, ghost or phantom touches, cracked or shattered screens, delaminated or bubbling surfaces, discolored or faded displays, and controls that freeze or stop responding.
Q: What exactly do I need to send in for repair?
A: Please send only the touchscreen portion of your unit, which includes the digitizer and display. Do not send the entire radio or infotainment system. This helps reduce shipping costs and speeds up turnaround time.
Q: How long does the repair process take?
A: Most repairs are completed within 1 to 2 business days of receiving your touchscreen. We also provide trackable return shipping for your convenience.
Q: Is the replacement part new or refurbished?
A: We use a brand-new, upgraded touchscreen—not a refurbished or recycled part. Our replacements feature improved touch sensitivity, tempered glass, and a scratch-resistant HD surface for enhanced durability.
Q: Will this service fix a broken LCD screen?
A: This service covers the touchscreen digitizer only. If your LCD screen is blacked out, cracked, or otherwise damaged, please contact us before placing your order. We offer full LCD replacement services as well.
Q: Do you offer a warranty?
A: Yes. Every repair is backed by a 1-year limited warranty covering defects in parts and workmanship. You can buy with confidence.
Q: Where do I send my screen for repair?
A: Please ship your touchscreen to:
Module Repair Lab
113 South Lake Street
Madera, CA 93638
Make sure to include your name, contact information, vehicle year, and order number inside the package.
Q: Do you serve customers across California?
A: Absolutely. We proudly serve Cadillac owners throughout California, including Los Angeles, San Diego, Sacramento, Fresno, San Jose, and beyond. You can ship your screen to us from anywhere in the state for fast, professional service.
Q: Is this better than buying a used CUE screen online?
A: Yes. Used screens from eBay or junkyards often come with hidden issues, no warranty, and are prone to failure. Our service uses a brand-new touchscreen, requires no dealer programming, and is covered by a 1-year warranty for peace of mind.