
2014-2019 Cadillac CTS and CTS-V CUE Touchscreen Display Repair Service
2014-2019 Cadillac CTS and CTS-V CUE Touchscreen Display Repair Service
Ready for a quick repair?
Mail in your device for a quick and hassle-free repair.
- Step 1: Place your order
- Step 2: Provide repair details & ship item.
- Step 3: Receive a repaired module within days, not weeks.
- Repaired within days, not weeks
- No programming required
- 60% Faster Turnaround Time Than Dealerships
- Hassle free 1-year Warranty
Cadillac CTS / CTS-V CUE Touchscreen Repair – Frequently Asked Questions (FAQ)
Q: What model years are supported by this repair service?
A: This service is compatible with 2014–2019 Cadillac CTS and CTS-V models equipped with the factory-installed CUE infotainment system. If your touchscreen is malfunctioning, this repair is designed specifically for your vehicle.
Q: What touchscreen issues does this service fix?
A: Our repair addresses common CUE touchscreen problems, including:
- Unresponsive touch controls
- Ghost or phantom touches
- Cracked or shattered touchscreen glass
- Delaminated or bubbling screen surface
- Touch not registering input
- Random or erratic screen activity
- Discolored or faded display
Q: What do I need to send in for repair?
A: Please send only the touchscreen unit (glass digitizer/display module). Do not send the entire radio or infotainment system. This saves on shipping costs and speeds up turnaround.
Q: How long does the repair take?
A: Repairs are typically completed within 1 to 2 business days after we receive your screen. Return shipping includes tracking for your convenience.
Q: Is the replacement screen new or refurbished?
A: We use a brand-new upgraded touchscreen panel—never refurbished. It features:
- Tempered glass
- Enhanced touch sensitivity
- Scratch-resistant HD surface
Q: Does this repair fix a broken LCD screen?
A: No. This service is for the touchscreen glass digitizer only. If your LCD is also damaged (e.g., cracked, discolored, or not displaying), please contact us before ordering for full LCD replacement options.
Q: Is there a warranty included?
A: Yes. Your repair is covered by a 1-year limited warranty that protects against defects in parts and workmanship.
Q: Where do I ship my Cadillac CTS or CTS-V CUE screen?
A: Please send your screen to:
Module Repair Lab
113 South Lake Street
Madera, CA 93638
Include the following inside your package:
Please include your name, contact info, vehicle year, and order number in the package.
Q: Is this better than buying a used CUE screen?
A: Absolutely. Used CUE screens (from junkyards or eBay) often have hidden issues and no warranty. Our service installs a brand-new screen, requires no dealer programming, and is backed by a 1-year warranty.