
2013-2019 Cadillac XTS CUE Touchscreen Display Repair Service
2013-2019 Cadillac XTS CUE Touchscreen Display Repair Service
Ready for a quick repair?
Mail in your device for a quick and hassle-free repair.
- Step 1: Place your order
- Step 2: Provide repair details & ship item.
- Step 3: Receive a repaired module within days, not weeks.
- Repaired within days, not weeks
- No programming required
- 60% Faster Turnaround Time Than Dealerships
- Hassle free 1-year Warranty
Cadillac XTS CUE Touchscreen Repair – Frequently Asked Questions (FAQ)
Q: What model years are supported by this repair service?
A: This service supports Cadillac XTS models from 2013 through 2019 equipped with the factory CUE infotainment system. If your touchscreen is malfunctioning, this service is specifically designed to resolve the common issues affecting these model years.
Q: What touchscreen problems does this service fix?
A: Our expert repair addresses several common CUE failures, including:
- Unresponsive touch controls
- Ghost or phantom touches
- Cracked or shattered touchscreen glass
- Delaminated or bubbling screen surface
- Touch not registering input
- Random or erratic screen activity
- Discolored or faded display
Q: What part do I need to send for repair?
A: You only need to send the touchscreen unit (glass digitizer/display panel). Do not send the full infotainment or radio system—this keeps shipping costs lower and ensures a faster turnaround.
Q: How long does the repair take?
A: Most repairs are completed within 1 to 2 business days from the time we receive your screen. We also provide trackable return shipping for added convenience and peace of mind.
Q: Is the replacement screen new or refurbished?
A: We use a brand-new, upgraded touchscreen panel—never refurbished. Our replacement features:
- Tempered glass
- Enhanced touch sensitivity
- Scratch-resistant HD surface
Q: Does this service repair the LCD as well?
A: This service covers the touchscreen digitizer only. If your LCD is also damaged (e.g., cracked, blacked out, or not displaying), please contact us before placing your order, and we’ll advise on full LCD replacement options.
Q: Do you offer a warranty on the repair?
A: Yes, your touchscreen repair is backed by a 1-year limited warranty that covers defects in both parts and workmanship.
Q: Where do I send my Cadillac XTS touchscreen for repair?
A: Please ship your screen to:
Module Repair Lab
113 South Lake Street
Madera, CA 93638
Include in the package:
- Your name
- Contact information (email or phone number)
- Vehicle year
- Order number
Q: Is this better than buying a used CUE screen?
A: Absolutely. Used CUE screens (from salvage yards or eBay) often come with hidden issues and no warranty. Our service installs a brand-new screen, doesn’t require dealer programming, and includes a 1-year warranty for peace of mind.